Ok it was a problem with my TCL QM8B I have now got a TCL Q9BK and it worked first time without a hitch and the image looks fantastic.

Thanks for your help and thanks for a great piece of software.

Do you know what the issue was with the QM8B?

Steve

Sorry I don't but I think it might be firmware related.

Ok - I've asked TCL if they have any info on that model.

Steve

Hi there !
TCL C855 eastern europe
I just installed a week ago (big mistake), the latest firmware version V8-0012T01-LF1V509 in short v509 and I notice that there are problems with the image, especially with Dolby Vision. Before the update, everything looked perfect, but there are problems with Oversaturation and Posterization, especially with skin tones in semi-dark / darknest movies environments or artificial light. I tried changing the brightness, contrast, gamma and other settings, but it doesn't solve much. The same problem with Filmmaker mode. Does anyone know if a newer firmware version is on the way for Eastern Europe and if it solves the image problems? At the moment, Dolby Vision does not support compatibility with Filmmaker mode. The tv has not been and is not calibrated

foxone
Sorry, but you really will want to contact TCL directly, as this is a forum for Light Illusion software users who wish to calibrate their sets, and not for general display issues. There are other forums far more suited to this kind of inquiry.