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LG White Balance Pre-Calibration using Service Menu

 
 
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Author ConnecTED
CAL

#31 | Posted: 19 Apr 2022 01:06 
Hi, for your colorimeter, see the recommended meter settings here:

https://www.avsforum.com/threads/colourspace-zro-low-cost-manual-calibration-software-thread.3175441/post-60895715

For the HDR calibration, use a different color temp in SM and the regular menu.

The target colorspace is ST.2084 REC.2020 for HDR10.

For LG manual calibration see here:

https://www.avsforum.com/threads/colourspace-zro-low-cost-manual-calibration-software-thread.3175441/page-18#post-60904235

Author raidflex Male
ZRO

#32 | Posted: 20 Apr 2022 14:26 
ConnecTED:
For the HDR calibration, use a different color temp in SM and the regular menu.

The target colorspace is ST.2084 REC.2020 for HDR10.

For LG manual calibration see here:

Thank you for the assistance. Currently I am using Cool for SDR and Warm for HDR. I was able to pre-calibrate the SDR without issues.

But I am a little confused on the HDR WB calibration in the Service Menu. When performing the pre-calibration for the warm preset for HDR what would be the correct settings in ZRO? Would I be setting the color space to ST2084 Rec 2020 and Patch Scale to 8-bit Legal? Would I also be turning on the HDMI override to engage HDR10 as well at this point?

Author ConnecTED
CAL

#33 | Posted: 20 Apr 2022 22:34 
raidflex

Using 2-Point RGB Balance controls (general rule) you can fix RGB balance, not Y (luminance) / or gamma errors.

For the HDR RGB balance you will use the ST.2084 REC.2020 as the target colorspace, the RGB balance is slightly different compared to REC.709.

Select the same color temp in both WB SM and regular UI menus. (for example, warm 2 to your UI before starting HDR calibration)

For HDR, set patchscale LEGAL and 8-bit if you have Pi3, or 10-bit if you have Pi4 with Ted's PGenenerator ISO 1.3:

https://www.avsforum.com/threads/dedicated-raspberry-pi-pgenerator-thread-set-up-configuration-updates-special-features-general-usage-tips.3167475/post-61452981

https://www.avsforum.com/threads/dedicated-raspberry-pi-pgenerator-thread-set-up-configuration-updates-special-features-general-usage-tips.3167475/post-61485021

https://www.avsforum.com/threads/dedicated-raspberry-pi-pgenerator-thread-set-up-configuration-updates-special-features-general-usage-tips.3167475/post-61449897

Author Tony359
ZRO

#34 | Posted: 20 Aug 2022 15:43 
Amazing information, thank you Ted for investing your time in this guide, I shall try on my C7.

I love the idea of using two profiles for the two presets (SDR and HDR) so that both are as perfect as possible!

One question though: You recommend using 100% patch for HDR and 109% for SDR when adjusting the "gain".

What about "cut"? Do you have a recommended patch for those?
Thanks!

Author ConnecTED
CAL

#35 | Posted: 21 Aug 2022 11:52 
LG 2017 OLEDs can add internal LUT with Technicolor FW. (17-Point Cube)

Please send me an email to inform you.

https://displaycalibrations.com/contact_us.html

https://www.avsforum.com/threads/colourspace-cms-next-generation-calibration-thread.3049142/post-60763062

For SDR, use only RGB Gain with 109% since the LUT will fix the remaining issues.

For HDR, use both RGB controls.

LG with Contrast @ 100 (HDR/DV) is clipping WTW, so it will become 0-100%.

Take measurements of your whole grayscale and see which adjustments will give you a better performance to the entire RGB balance.

Author anjris Male
ZRO

#36 | Posted: 11 Aug 2025 01:56 
ConnecTED:
Note: don't press the RESET button to the White Balance menu in Service Menu.

Will replacing the panel resolve the status flag from "NG" to "OK" in the service diagnostics for white balance ?

Is it necessary to perform an In-Stop reset prior to panel replacement in order to reset the stored calibration data?

Kindly advise on the precise procedure to correct the white balance status from "NG" to "OK," and specify any additional calibration or configuration steps required if the LG technician proceeds with panel replacement.
Ryan

Author ConnecTED
CAL

#37 | Posted: 11 Aug 2025 07:44 
It's not a problem if you see "NG" in the Service Menu (SM); it will not impact the television's performance.

The indication is for Quality Control (QC). When the automated system in the factory pre-calibrates the panel, a QC person checks for any non-conformances.

When you pre-calibrate the TV in the Service Menu, you change those values, making the "NG" indication irrelevant when you use your meter.

When replacing the panel, press "instop" to reset the panel's counter to 0 hours. Even if it shows "NG," you must pre-calibrate the white setting again in the Service Menu.

Overall, this is not an issue.

Author anjris Male
ZRO

#38 | Posted: 11 Aug 2025 08:31 
ConnecTED
Thank you for your suggestion. My main query is — where are the factory pre-calibrated white balance values stored, which get reset after pressing the Reset button in the White Balance Service Menu?

Should I opt for a motherboard replacement or a panel replacement to restore the white balance status from "NG" to "OK"?

Please suggest. My LG technician is ready to do anything
Ryan

Author ConnecTED
CAL

#39 | Posted: 12 Aug 2025 13:17 
The error indicates that the board lacks the factory values for the specific panel calibration.

It's utterly useless info, and the panel calibration is also completely meaningless when you have software, a colorimeter with a correction file for that panel type, or a spectro.

You can't restore that, and I'm unsure if replacing the board will resolve the issue and make it work.

NG is not a problem that requires replacing the board to fit it.

It's not a problem for the end user, unless they lack a meter to pre-calibrate the white.

Author Iban Male
ZRO

#40 | Posted: 11 May 2026 20:10 
Good evening, I had a question about calibrating the gain in the service menu... I have an X1 Display Plus Pro... When calibrating the gain in the service menu using only the 109% white pattern, do I need to check any other patterns? I mean, if I use the 109% pattern, adjust RGB to delta 0.0, and exit the service menu?jreeder

Author ConnecTED
CAL

#41 | Posted: 11 May 2026 21:15 
Iban
Only use 109% White; verify your results with all OSD OFF as the last step.

Author ConnecTED
CAL

#42 | Posted: 11 May 2026 21:22 
When you open the White Balance menu in the service menu, it will default to OLED Light set at 100, regardless of the OLED Light value you have set in the regular TV menu.

If you select the WARM setting in the service/ , check the RGB bars in the software and adjust the Green and Blue channels to correct any RGB balance errors.

After making your adjustments, press the back button to navigate one menu back and exit the White Balance menu.

At this point, you will see the patch from your test pattern generator (TPG) (109%), and your TV will switch to the OLED Light value from your regular menu.

Then, take a measurement and observe the RGB bars. Return to the White Balance screen to make further adjustments, go back again, and take another measurement.

Once you have completed this process, use the regular TV controls to calibrate your full grayscale.

Author Iban Male
ZRO

#43 | Posted: 12 May 2026 06:02 
ConnecTED
Thank you very much, but I have several questions. 1. When I'm in the white balance service menu, should I use the internal pattern and adjust it, or should I deactivate the internal pattern and adjust it with pattern 109 white? 2. When I've adjusted it in that menu and go back to the previous one, and you tell me to perform a measurement, do you mean the entire grayscale or just one pattern? 3. When I do the check to see if I've adjusted it correctly in the service menu, what parts should I look at to consider the service menu complete?

Author ConnecTED
CAL

#44 | Posted: 13 May 2026 19:48 
Use the patch from your TPG, and measure it from the previous menu.

At the end of the calibration check, turn off all OSDs again.

After the 109% calibration, continue with manual calibration using the regular TV menu or LUT profiling if you have ColourSpace HTL etc.

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 LG White Balance Pre-Calibration using Service Menu

 

 
 
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