Can't connect to Lumagen Radiance 2020 [Fixed]

Hi. I'm running ColourSpace HTP v. 2.0.0.2420, and just discovered that I cannot connect to my Lumagen Radiance 2020. I'm using a USB-to-RS232 cable with an FTDI chipset, and have successfully used the same setup with previous versions of ColourSpace in the past. I have reinstalled the latest FTDI VCP chipset drivers with no change. V.2.0.0.2420 does recognize and list the virtual com port that the FTDI uses but will not connect to the Lumagen. I also have the last (2019) version of CalMAN Home Enthusiast installed, and as a test, I just fired it up and connected successfully with the Lumagen, so I don't believe it's a Windows USB issue. Please let me know if there is any additional data I can provide.

We'll have a check, and see if something got broken in the recent major update.

Steve

Thanks, Steve.

Oh - do check the baud rate.
That has always been an issue.

Steve

The baud rate was set at 9600, which is what Lumagen specifies for normal application communications with the Radiance 2020.

My last successful connection to the Lumagen was to test a new LUT, and that was on August 23 of this year. I most likely used CS v2.0.0.2408, which I had downloaded on August 22. (I always install newer versions of CS as soon as they're downloaded.)

Royce - have emailed you a new Beta to test.
May or may not fix the issue.
I cannot test myself until tomorrow.

Steve

Steve, it didn't work, throwing different errors from the initial one when trying to connect. I've sent you two emails.

RollsRoyce
I have just tested my Lumagen Radiance Pro with the Beta ColourSpace version I sent you, and it didn't connect the first time, as the Lumagen had not been 'turned on', and was in Standby mode.
Same error messages you saw.
But it connected after I had selected ON via the remote, which the first attempt to connect also appears to do.
(Takes the Lumagen out of Standby mode.)
And then all works as expected.

Steve

I normally leave our Radiance ON, but we just had a momentary whole-house power outage and I had to physically turn the unit ON with the remote just as you did, and using the Beta you sent me, it did connect with all CS Lumagen data fields populating as usual.