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Display Calibration Light Illusion Forums / Display Calibration /  
 

Error: Connection failed to Asus

 
Author callek
ZRO
Male
#1 | Posted: 19 Mar 2023 16:14 
Hi!

I recently upgrade my HTL license to LTE to be able to calibrate monitors with built in hardware calibration capabilities.
Today I noticed a really strange and blocking behaviour. When a try to open an existing or start a new profile this error message appears: Error: Connection failed to Asus and when I click OK ColourSpace crashes. I tried to upgrade to the latest open beta but the problems persists.

Error message
Error message

Author Steve

INF
Male
#2 | Posted: 19 Mar 2023 20:45 
What monitor are you using?
Steve
Steve Shaw
Mob Boss at Light Illusion

Author callek
ZRO
Male
#3 | Posted: 19 Mar 2023 20:56 
This happens directly when I start ColourSpace without having anything connected to the laptop except power and WiFi, so no monitor connected. Earlier today I connected to PGenerator via the Network server without any issues.

I haven't gotten around to connecting to a monitor except my LG OLED as of now.

Author CS_Code_Monkeys
ZRO
#4 | Posted: 19 Mar 2023 22:11 
callek
We'll have a look at this, a crash is never good. Very sorry.
I'm guessing you have auto connect turned on, and Asus was the last thing selected.
As a quick work around, you can find the config.ini file and remove the offending item.

It's usually in
C:\Users\<name>\AppData\Roaming\ColourSpace\config.ini
but changes depending where you installed it.

Look for
[DEFAULT/gui_hardware_options]
and remove the following lines
hardware_selected=Asus
hardware_auto=1

The software will create new defaults.
Hopefully this will get you running again. Make a copy of the ini first as well!
/Mike

Author callek
ZRO
Male
#5 | Posted: 20 Mar 2023 07:54 
CS_Code_Monkeys:
[DEFAULT/gui_hardware_options]

That did the trick, thank you for the swift reply!

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Display Calibration Light Illusion Forums / Display Calibration /
 Error: Connection failed to Asus

 

 
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