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Bugs & WIBNIs Light Illusion Forums / Bugs & WIBNIs /  
 

Extraction of Builder Probe Data Failed [Fixed]

 
Author bundy115
ZRO
#1 | Posted: 15 Mar 2025 17:28 
All of a sudden, I am getting an error dialog when I try to extract BPD for use with configuration matching as follows;

I select the desired profile, choose modify, and then click on Extract BPD. The save dialog appears but after clicking save I get the following error dialog...

"Extraction of Builder Probe Data failed."

This happens with new profiles I have just created, as-well-as older profiles that I have successfully extracted BPD from in the past (albeit with a different software version).

I am using the latest version 1.0.0.2090 with an LTE licence.

Thanks in advance for any help.

Author Steve

INF
Male
#2 | Posted: 15 Mar 2025 17:35 
Thanks - we'll look into that!

Steve
Steve Shaw
Mob Boss at Light Illusion

Author bundy115
ZRO
#3 | Posted: 15 Mar 2025 19:23 
Thanks.

The only thing that's changed on my Windows 11 machine is the installation of Cumulative Update 2025-03. I have also tried re-installation ColourSpace.

Andrew

Author Steve

INF
Male
#4 | Posted: 17 Mar 2025 07:44 
It is a ColourSpace bug.
We will fix in the next release.

Steve
Steve Shaw
Mob Boss at Light Illusion

Author bundy115
ZRO
#5 | Posted: 17 Mar 2025 13:27 
Thanks for the prompt resolution.

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Bugs & WIBNIs Light Illusion Forums / Bugs & WIBNIs /
 Extraction of Builder Probe Data Failed [Fixed]

 

 
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