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Bugs & WIBNIs Light Illusion Forums / Bugs & WIBNIs /  
 

Error in report generating with version 1717 [Fixed]

 
Author gorman42
ZRO
#1 | Posted: 20 Aug 2023 15:23 
Whenever I try to generate a report I get an error stating:

Could not initialize GLEW.
Does your graphics card support OpenGL 3.0 or greater?

I tested this on a laptop with mobile Intel (old chipset) and ATI Radeon mobile (old chipset as well), as well as on a desktop with a Nvidia RTX2070.

On the laptop there was no way to make it work. On the desktop I got the error two or three times (and when you press ok, the whole application simply closes down). I tried once more and now it seems to be working.

Author Steve

INF
Male
#2 | Posted: 20 Aug 2023 15:31 
Eeek!
Genuine bug.
Will get sorted ASAP.

Steve
Steve Shaw
Mob Boss at Light Illusion

Author Steve

INF
Male
#3 | Posted: 20 Aug 2023 15:59 
Ok - simple workaround for now.
Just make sure you click on a Graph block icon in the Layout Editor before hitting Preview or Save PDF.

Steve
Steve Shaw
Mob Boss at Light Illusion

Author gorman42
ZRO
#4 | Posted: 20 Aug 2023 16:05 
Steve:
Just make sure you click on a Graph block icon in the Layout Editor before hitting Preview or Save PDF.

Oh, great. Thank you. I probably must have done that randomly when it worked for me on the desktop.
I'm sort of glad that it's a bug and not something specific to my configuration.

Thanks for the incredibly quick reply!

Author CS_Code_Monkeys
ZRO
#5 | Posted: 20 Aug 2023 17:26 
I had a quick look and it's a real bug, sincere apologies.
We pushed out a quick interim release last week for the Dell stuff while in the middle of some of the new point move GUI changes.
This had an unexpected impact on reports graphs which our crack testing team failed to pick up.

We will make a new release asap.

Author Steve

INF
Male
#6 | Posted: 21 Aug 2023 15:38 
Fix should be uploaded shortly...

Steve
Steve Shaw
Mob Boss at Light Illusion

Author gorman42
ZRO
#7 | Posted: 22 Aug 2023 14:53 
Happy to say that everything is fine with new build. Thanks a lot for solving this so fast.

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Bugs & WIBNIs Light Illusion Forums / Bugs & WIBNIs /
 Error in report generating with version 1717 [Fixed]

 

 
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