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Installing ColourSpace - False Positive Warnings

 
Author Steve

INF
Male
#1 | Posted: 22 Oct 2021 15:11 
False Positive should not happen with ColourSpace, as all ColourSpace releases are verified with the latest Win11 Defender version before release, and Microsoft now makes any necessary changes to Defender to prevent False Positives with ColourSpace before we make a release.

However, it is best to make sure Microsoft Defender is updated to the latest Security Intelligence version before downloading ColourSpace.
And it is best to disable Smart App Control, as it is known to cause issues, and cannot use any white lists.

Note: Light Illusion DOES NOT recommend using any 3rd party Antivirus programs.

If using any third-party AV Software and a false positive is shown, please inform the AV Software manufacturer of the False Positive, as they can then improve their virus detection accuracy.

www.virustotal.com can be used to see which Anti-Virus systems generate False Positives with ColourSpace.
For any genuine virus, virtually all Anti-Virus suppliers listed will show a positive result.
Results with just a small percentage of the Anti-Virus suppliers showing a positive shows they are False Positives.

Steve
Steve Shaw
Mob Boss at Light Illusion

Author Steve

INF
Male
#2 | Posted: 31 Dec 2024 12:30 
With Microsoft security, if a False Positive is encountered please submit ColourSpace to Microsoft stating the False Positive detected.

https://www.microsoft.com/en-us/wdsi/filesubmission
And select Home User

From the drop-down, Select the Microsoft security product that caused the issue - usually Defender, Smartscreen, or Smart App Control.

For the question 'What do you believe this file is?'
Click either 'Incorrectly detected as malware/malicious' or 'Incorrectly detected as PUA (potentially unwanted application)' depending on the False Positive you have encountered.
And add information on the False Positive file name encountered.

For alternative AV software see: https://docs.virustotal.com/docs/false-positive-contacts

Steve
Steve Shaw
Mob Boss at Light Illusion

Author Steve

INF
Male
#3 | Posted: 27 Jan 2025 10:56 
To completely avoid any False Positives at all it is possible to Whitelist the necessary folders to prevent Defender scanning them, such as the download folder as well as the actual installed .exe location.
It will also most likely be necessary to ensure Smart App Control is disabled, as that generates a large number of false positives.
For example:

Whitelist

The File location is where ColourSpace is installed.
The Folder location is where ColourSpace is download to.

However, as all ColourSpace releases are tested with the latest Defender updates this should not be necessary.

Steve
Steve Shaw
Mob Boss at Light Illusion

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 Installing ColourSpace - False Positive Warnings

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